Salesforce Product:

Salesforce Product refers to a software that is offered by Salesforce to address specific business needs.

Some of the Salesforce Products are,

✦     Salesforce Platform:

Salesforce Platform is a Business Application Development Platform.

✦      Business Application:

 Business Application is a software that supports a specific department of a business, such as Sales, Service, Marketing, Commerce, IT, etc., to efficiently perform their relevant activities.

✦      Business Application Development:

 Business Application Development refers to the process of developing and deploying business applications to improve the operational efficiency of a business.

✦      Business Application Development Platform:

 Business Application Development Platform is a software that provides a comprehensive environment with a set of tools and services for developing and deploying business applications effectively.

 Salesforce provides a range of point-and-click tools within the Salesforce Platform for business application development, eliminating the need for coding in many cases.

 However, for more advanced customization and functionality, coding needs to be used.

✦     Sales Cloud:

Sales Cloud is a business application that helps businesses manage their sales activities, improving the productivity of their sales teams.

✦     Service Cloud:

Service Cloud is a business application that helps businesses deliver high-quality customer service, ensuring great customer experience and satisfaction.

✦    Marketing Cloud:

Marketing Cloud is a business application that helps businesses promote their products and services through effective communication and engagement.

✦    Commerce Cloud:

Commerce Cloud is a platform that helps businesses in creating and operating an entire online store.

✦    Experience Cloud:

Experience Cloud is a platform for creating branded online sites and portals where businesses can connect with their customers, partners, or employees to collaborate, share information, and drive engagement.

✦    Data Cloud:

Data Cloud is a business application that helps businesses unify their customer information from different sources to provide a comprehensive view of their customers.