Salesforce Product refers to a software that is offered by Salesforce to address specific business needs.
Some of the Salesforce Products are,
✦ Salesforce Platform:
Salesforce Platform is a Business Application Development Platform.
✦ Business Application:
Business Application is a software that supports a specific department of a business, such as Sales, Service, Marketing, Commerce, IT, etc., to efficiently perform their relevant activities.
✦ Business Application Development:
Business Application Development refers to the process of developing and deploying business applications to improve the operational efficiency of a business.
✦ Business Application Development Platform:
Business Application Development Platform is a software that provides a comprehensive environment with a set of tools and services for developing and deploying business applications effectively.
Salesforce provides a range of point-and-click tools within the Salesforce Platform for business application development, eliminating the need for coding in many cases.
However, for more advanced customization and functionality, coding needs to be used.
✦ Sales Cloud:
Sales Cloud is a business application that helps businesses manage their sales activities, improving the productivity of their sales teams.
✦ Service Cloud:
Service Cloud is a business application that helps businesses deliver high-quality customer service, ensuring great customer experience and satisfaction.
✦ Marketing Cloud:
Marketing Cloud is a business application that helps businesses promote their products and services through effective communication and engagement.
✦ Commerce Cloud:
Commerce Cloud is a platform that helps businesses in creating and operating an entire online store.
✦ Experience Cloud:
Experience Cloud is a platform for creating branded online sites and portals where businesses can connect with their customers, partners, or employees to collaborate, share information, and drive engagement.
✦ Data Cloud:
Data Cloud is a business application that helps businesses unify their customer information from different sources to provide a comprehensive view of their customers.
